What are the minimum qualifications to become an Operator or Resident Manager?

Operators and Resident Managers must:

  • Pass an abuse and criminal history background check processed by the Oregon Department of Human Services Background Check Unit
  • Be at least 21 years old
  • Demonstrate 8th grade level English proficiency by passing an exam administered by Mt. Hood Community College: $20 fee
  • Be physically and mentally fit and able to provide care as verified by a medical practitioner
  • Have at least the equivalent of 1 year of verifiable full-time experience providing care to adults in the population you intend to serve (Aging & People With Disabilities, Developmental Disabilities, or Mental Health & Addictions).  A current Oregon Certified Nursing Assistant license counts as 6 months of experience toward APD class 1 license
  • Complete an eight hour Adult Care Home orientation, basic training, and pass the Multnomah County qualifying exam

In addition, Operators must also

  • Have enough financial resources to cover the cost of running your business for at least two months
  • Own or lease a home that meets structural and safety requirements.
    • Effective April 1, 2021, If the home is not already in use as an adult care home, Oregon's Residential Structures Code may require residential sprinklers or another approved alternative.  Review the Oregon Building Code Division July 2021 Technical Bulletin outlining these requirements. The local building official must confirm your home meets these requirements. Find your local building official.
    • Before you buy, lease or rent a house, review these Multnomah County Administrative rules to ensure that your home will meet the facility requirements  Multnomah County Administrative Rules effective 7/1/2017 (1.61 MB), see pages 93-106

What are the steps to becoming a licensed operator in Multnomah County?

Step 1: Review This Site and Pass Fire Safety Test

  • Operators, Resident Managers, and caregivers who want to be resident-manager-qualified must complete the online fire safety training and test available on Workday. Fire Safety Link
  • If you have not created an account yet instructions to create a Workday account can be found here : Workday Login Info (3.42 MB)

Step 2: Take English Test and Submit Background Check

  • Pass the English Competency Test at Mt. Hood Community College: Fee $20.00 effective January 01, 2020.
  • Submit a Background Check Request Form for Operator with $15.00 fee.
  • After passing the English test and the background check, call or email to register for the ACHP Orientation at 503-988-3000 or advsd.adult.carehomeprogram@multco.us

Step 3: Attend ACHP Orientation and Complete Basic Training

  • Attend ACHP Orientation, fee: $55
  • Complete the Basic Training, fee varies. Contact the ACHP office (503-988-3000) for list of approved courses based on the license type you applying for.
  • APD Basic Training: Ensuring Quality Care courses. 
  • Complete online mandatory abuse reporting and food handler classes (information available here)
  • APD applicants must complete an approved pre-service Dementia training (information available here
  • Note: If you take the basic training for APD-licensed providers (Ensuring Quality Care) before you take the ACHP Orientation, be sure to take a copy of the Multnomah County Administrative Rules for Adult Care Homes with you to the Ensuring Quality Care course.

Step 4: Pass the Qualifying Test

Note: You must complete both the ACHP Orientation and Basic Training before taking the Qualifying Test. Please bring your certificates for verification.

  • Pass the Qualifying Test (no fee). You may sign yourself up for the Qualifying Test here.

Step 5: Submit Application

  • Upon passing the Qualifying Test (step 4), you must request a New License Application from ACHP.
  • Complete the application and return to the ACHP office with the required fees. 

How long does it take to get licensed?

It's different for each applicant. You must have verifiable experience and financial reserves. There are two scheduled classes to attend and two scheduled tests which you must pass. You must submit a very detailed application. After we receive a completed application, the turnaround for approval is within 60 days.

You must have purchased or leased a home when you submit your application. It may take a long time to find an appropriate house. Both the operator and the home are licensed at the same time.  

Applicants wishing to open an Adult Care Home outside of Multnomah County can call the Oregon Department of Human Services at 503-945-6403.