If you think someone is in danger or being hurt, call 911.
Adults with Mental Illness
People who have mental illness are vulnerable and have protections. You can report suspected or known abuse of a person who has a mental illness to Multnomah County Behavioral Health Adult Protective Services by calling 503-988-8170, Monday through Friday, 8 am to 5 pm.
If the case requires an investigation, our investigators will assess the need for protective services.
- Physical harm or injury
- Neglect or abandonment
- Financial exploitation
- Verbal or emotional abuse
- Involuntary seclusion
- Wrongful use of restraints
- Sexual abuse
Your report is confidential. You may also choose to remain anonymous.
If you get a recording, leave a message and we will call you back. We check messages every hour and respond to those left after hours the next business day.
When You Call
Our screeners will ask questions to determine if the case should be investigated. If the case doesn’t require an investigation, we may offer services and resources to help protect someone who’s vulnerable.
We can also help answer questions about the process, and the role of mandatory reporters.
Training for Mandatory Reporters
Our training covers culturally responsive reporting and is offered with CEUs.
To schedule a training for your organization, contact Yvette Davis, Community Educator and African American Cultural Specialist, at firstname.lastname@example.org or 503-422-5640.
Report Other Abuse
Adults Receiving Residential Substance Abuse Treatment
503-945-9495, Oregon Office of Training Investigations & Safety (OTIS)
1-855-503-SAFE (7233) | Oregon Abuse Hotline
Multnomah County Aging & Disability Services
503-988-3646 after hours
Persons with an Intellectual or Developmental Disability
Multnomah County Intellectual & Developmental Disability Services
503-988-1285 screening number
1-855-503-SAFE (7233) statewide reporting
Behavioral Health, Adult Protective Services Program