Update: CHP Group is now Heraya Health. Visit herayahealth.com for alternative care services. CHP links will redirect to Heraya Health.
Note: To be eligible for enrollment on Kaiser medical and dental plans, the policy holder must live or work within the Kaiser-defined service area at least 50% of the time. Moving out of the Kaiser service area may result in becoming ineligible for the plan and necessitate enrollment onto our Moda medical/dental or Willamette Dental Group plan/s. Kaiser may update their service area mid-year (See list of current service area zip codes below). If your primary address is identified as being out of the Kaiser service area, we will contact you to determine next steps. If you have questions about your eligibility, please contact us.
Who To Contact
- Kaiser Member Services (Medical/Dental/Vision): 503-813-2000 (M-F, 8-6)
- Kaiser Member Support (includes 24/7 chat and email contact options)
- Kaiser Website: www.kp.org
When reviewing your plan information, please be sure to choose the document that corresponds to the plan you are enrolled in, as these documents are specific to the stated plan. View your current benefits in the Workday Benefits application.
2025 Plan Documents
Kaiser 10/20 Medical Plan
- Document2025 Kaiser 10/20 Plan Benefit Summary (68.49 KB)
- 2025 Kaiser 10/20 Medical EOC (Handbook)
- Document
Kaiser Maintenance Medical Plan
- Document2025 Kaiser Maintenance Plan Benefit Summary (120.52 KB)
- 2025 Kaiser Maintenance Medical EOC (Handbook)
- Document
Kaiser Dental 15 Plan
- Document2025 Kaiser Dental 15 Plan Benefit Summary (125.29 KB)
- Document2025 Kaiser Dental 15 EOC (Handbook) (33.23 MB)
For Medicare Retirees
- Document2025 Kaiser Senior Advantage 10/20 Plan Summary (188.21 KB)
- 2025 Kaiser 10/20 Senior Advantage EOC (Handbook)
2024 Plan Documents
Kaiser 10/20 Medical Plan
- Document2024 Kaiser 10/20 Plan Benefit Summary (73.04 KB)
- Document2024 Kaiser 10/20 EOC (Handbook) (103.2 MB)
- Document
Kaiser Maintenance Medical Plan
- Document2024 Kaiser Maintenance Plan Benefit Summary (124.89 KB)
- Document
- Document
Kaiser Dental 15 Plan
- Document2024 Kaiser Dental 15 Plan Benefit Summary (130.6 KB)
- Document2024 Kaiser Dental 15 EOC (Handbook) (44.2 MB)
For Medicare Retirees
- Document
- Document
Additional Kaiser documents
- DocumentDocumentKaiser Alternative Care Flyer (550.04 KB)
- Document
- CHP Active and Healthy (Kaiser member discounts on Wellness and health related activities, products and services). Create an account with your Kaiser Health Record Number and login to take advantage of these discounts.
- Health Engagement & Wellness KP site
- DocumentKaiser Gender Pathways Clinic Services (4.56 MB)
- DocumentKaiser Wellness Coaching (575.82 KB)
- DocumentKaiser Self Care Apps (Calm, Headspace) (316.07 KB)
- DocumentMental Health and Wellness (282.55 KB)
- DocumentKaiser no-cost and discount programs (498.65 KB)
- Document
- DocumentNew Member Flyer (400.41 KB)
- DocumentKaiser Office Hours (207.2 KB)
- Document
- DocumentPreventive Services Information (394.23 KB)
- DocumentPreventive Services--What's Covered (95.39 KB)
- DocumentSubstance Use Support (1.22 MB)
- DocumentYour Care, Your Way (608.1 KB)
- DocumentWhere to find care - Kaiser NW service area (260.8 KB)
Your Benefits When You Travel
- DocumentGetting care away from home (19.23 MB)
- Document
- KP Care While Traveling (video link)
If you would like a printed copy of any of these documents, please contact the Employee Benefits Office at 503-988-3477 or employee.benefits@multco.us.