What is Coordinated Access?

Coordinated Access in Multnomah County

The intent of Coordinated Access is to provide streamlined and equitable access to shelter and housing interventions for people with disabilities experiencing homelessness in Multnomah County. Regardless of where someone first seeks services, access is based on vulnerability, eligibility, and choice. This new system will create a single and more equitable, intake, assessment and referral process, and allows us to prioritize limited resources for the most vulnerable households in our community. Please visit the Joint Office of Homeless Services, Coordinated Access website for additional information. 

How to connect to a Coordinated Housing Access Team for assessment:

Adults: Please contact the Coordinated Housing Access Team (CHAT) Hotline at 844-765-9384. You can also complete an online pre-screening by filling out this form.For culturally specific assessments for the BIPOC community, you can call/email the BIPOC CHAT Line at 503-280-2600 x 654 or housingreferrals@ulpdx.org.

Veterans: Call the Veteran Services hotline at 855-425-5544.

Families: Call 211 for assessment

Domestic Violence Survivors: Call to Safety 503-235-5333 or, for Spanish, Project UNICA 503-232-4448 (more info and resources for survivors)

Unaccompanied Youth (Under age 25): Contact Janus Youth through their Access Center 635 SW Alder St or 503-432-3986

Drop In: Click here to access a list of locations and hours for those who prefer to apply in person

Shelter Plus Care

Multnomah County Intellectual and Developmental Disabilities has a Shelter Plus Care grant, which is a Permanent Supportive Housing resource aligned with the Coordinated Access system. Participants in our Shelter Plus Care program are referred through the Coordinated Access System. The grant is full and new participants can only be referred when an existing participant leaves the program. New referrals come through the Coordinated Access waitlist system.

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