Utility Assistance

Call 211 or visit 211's energy bill assistance website here to find the most current information about utility assistance resources. 

Energy Assistance Program for COVID impacted households

The Multnomah County Energy Assistance Team is excited to share information with you about the Energy Assistance Stability Coronavirus Relief Program (EASCR). This new, one-time program is delivered through Multnomah County and is intended to “help prevent, prepare for, or respond to the coronavirus.” All EASCR funds must be spent by December 30, 2020.

Eligibility -  In order to be eligible for EASCR, households must meet the following program guidelines:

  • Reside in Multnomah County 
  • At least one household member has been impacted by COVID-19 including, but not limited to loss of employment, reduction or loss of income etc. 

  • Total monthly household income is at or below 80% Area Median Income (AMI) (See table below)

  • EASCR is a separate program from LIHEAP, OEAP and LIHEAP CARES and therefore other energy assistance payments received this program year will not impact eligibility for EASCR

  • To be eligible, households are able to provide current (previous 30 days) documentation of gross income or proof on enrollment in any of the following programs: WIC, TANF, SNAP, SSI, Medicaid, OHP, LIHEAP or OEAP 

Amount of assistance - is determined by individual household need, but cannot exceed $1500. Assistance is available for electric (PGE/PPL), Natural Gas, oil and/or propane. 

How to Apply - Remote appointments are currently available. To schedule an appointment for EASCR please call 503-988-5910 or email energy.covid@multco.us

Please refer to 211info.org for information about scheduling appointments for other energy assistance programs (LIHEAP, OEAP, LIHEAP CARES). 

Water Discounts

Portland Water Bureau

Internet and Phone Service

Comcast Internet Essentials Program 

Low cost internet service.

Oregon Lifeline

Discounted phone and internet service.

Furniture Resource

Community Warehouse

Community Warehouse is a furniture bank that collects donated home goods and works with social service agencies to get those goods in the hands of those who need furniture. Access fee is $100. Delivery fee is $250. Multnomah County IDD does not have funding to pay for the access or delivery fee's at this time but can assist by referring households to the program. A referral from a social service agency is necessary to access furniture. 

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