Note: ServicePoint has changed their name to WellSky Community Services. Manuals may not reflect that change yet.
User Forms
User Set-Up/Modify/Delete Form
ServicePoint New User Agreement (70.95 KB)
ServicePoint Remote Access Agreement (70.41 KB)
WellSky Community Services Guides
Using the Alias Field (38.61 KB)
Entering Multiple Services (183.49 KB)
Technical Support
Encrypted Email Instructions (253.06 KB)
Excel - Password Protecting Guide (177.17 KB)
Excel - Filtering Data (237.55 KB)
Excel - Sorting Data (262.78 KB)
ServicePoint Web Browsers (109.74 KB)
Video Tutorials
Adding New Household Members to Existing Entries
Household Data Sharing (from Portland Housing Bureau)
How to Transact an ROI (from Portland Housing Bureau)
Interim Reviews, Annual Assessments and Follow-Ups (from Portland Housing Bureau)
How to Complete HUD Verifications (from Portland Housing Bureau)
How to Transact a Housing Move-In Date (HMID) (from Portland Housing Bureau)