COVID Call Center
Staying home when you are sick is important. Support may be available if you live in Multnomah County, are experiencing financial hardship because you are sick and can’t go to work AND
- have tested positive for COVID-19 (with or without symptoms), or
- are experiencing COVID-like symptoms, or
- were in close contact with someone with COVID-19 and live or work in healthcare or congregate settings such as shelters, residential care, assisted living.
If you need help, call the COVID Call center at 503.988.8939 and ask about services that might be available to you. Interpreters are available. They can also help find COVID-19 testing and vaccines such as COVID-19, flu and mpox.
211info
Dial 211 to speak to an information and referral specialist who can help you find resources in the community. Language interpreters are available.
They can also be reached by:
- Toll free line:1-866-698-6155
- Email help@211info.org
- Website 211Info.org
- Texting your zip code to 898211.
You can also call 211 if you are in quarantine or isolation and are having a hard time getting your basic needs met while staying home.
More Community Resources
Food assistance
- Supplemental Nutrition Assistance Program (SNAP) in Multnomah County
- Women Infants and Children (WIC) You could qualify for food assistance if you're pregnant, a new mom, or if you have a baby or young children under 5 years old. Welcomes dads, guardians and foster parents. 503-988-3503
- Food and Nutrition for Seniors Visit the website or call the Aging and Disability Resource Connection (ADRC) 1-855-ORE-ADRC for resources.
- Multnomah County Library Food Resources for Students and Families Includes links to school districts within Multnomah County and agencies providing food relief to families.
Health Care
If you don’t have insurance, call 211. They can help you find a clinic even if you don't have insurance.
County Clinics
- Multnomah County Primary Care Clinics Call 503-988-5558 to become a patient at Multnomah County.
- Student Health Centers Open to any school-aged youth in Multnomah County, even if they are not enrolled in school.
Health Insurance
- Multnomah County Health Department If you need health insurance our Eligibility Specialists can help you with your application. 503-988-5558.
- CAWEM Coverage of emergency medical services for those not eligible for Medicaid because of their immigration status. CAWEM Plus available for pregnant individuals. Testing and hospitalization for COVID-19 covered under CAWEM and CAWEM Plus.
Prescription Drugs
If you are staying home while sick, avoid going out to pick up prescriptions. Check with your pharmacy or doctor’s office to find out if there are delivery or drive-up options available.
Portland Fire & Rescue Meds on Wheels Prescription pick-up and delivery for home-bound seniors and those with disabilities. 971-228-7687
Transportation to medical appointments
- Ride to Care Free non-emergent medical transportation to eligible OHP members.
- The COVID-19 Call center can help provide rides to vaccine clinics. Call 503.988.8939.
Housing and Houseless Resources
- Street Roots Rose City Resource Guide | Includes service changes and new resources due to COVID-19.
- Multnomah Stability Initiative Offers services to prevent homelessness.
- Home Forward Housing for low-income individuals and families. 503-802-8333 or 503-280-3750.
Immigrant and Refugees
Sign up to receive a newsletter with COVID-19 resources sent out by our culturally specific liaison team.
The federal government has said that COVID-19 testing, prevention, or treatment will NOT be used against immigrants in a public charge test. If you get sick, you should not be afraid to get help because of public charge.
- USAHello Coronavirus and COVID-19 Information for immigrants and refugees.
- Public Charge Community Resources - Protecting Immigrant Families
Mental Health Call Center and Crisis Intervention
Call Multnomah County’s Mental Health Call Center any time, 24 hours a day, 7 days a week. Interpreters are available.
- 503-988-4888
- Toll free: 800-716-9769.
- Hearing impaired call 7-1-1
