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Multnomah County ServicePoint Handbooks & Guides
- Multnomah County ServicePoint Handbooks & Guides
- Transit & Parking Options for the Multnomah County ServicePoint Helpline Office
- TalkingPoint: Multnomah County ServicePoint Newsletter Archive
- Multnomah County ServicePoint Customer Satisfaction Surveys
- Past Multnomah County ServicePoint Helpline Announcements

Bienestar de la Familia
ServicePoint data entry handbooks for Bienestar de la Familia programs, including Housing Stabilization Program (HSP) and Emergency Housing Assistance (EHA).
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Housing Stability Team (HST) Programs
ServicePoint data entry handbooks for the Housing Stability Team (HST): County General Funds (CGF) and Housing Stability Team (HST): Emergency Housing Assistance (EHA) programs
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Multnomah Stability Initiative (MSI)
ServicePoint data entry handbooks for Multnomah Stability Initiative (MSI) & Multnomah Stability Initiative-Family Unification Project (MSI-FUP).
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Early Childhood and Youth Programs
ServicePoint data entry handbooks for SUN Youth Advocacy (SYA), Sexual & Gender Minority Youth Services (SGMYS) & Parent Child Development Services (PCDS).
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SUN Community Schools
ServicePoint data entry handbook and ART reporting guides for SUN Community Schools, P-3 & Early Kinder Transition (EKT).
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Homeless Youth Continuum & Youth Stability and Homeless Prevention
ServicePoint data entry handbooks for the Homeless Youth Continuum (HYC), Youth Stability and Homeless Prevention (YSHP) & Commercially Sexually Exploited Children (CSEC).
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Homeless Family System of Care (HFSOC)
ServicePoint data entry handbook for the Mobile Housing Team (MHT) & Coordinated Access, Family Shelter System, Shelter Diversion and other HFSC programs.
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Oregon Housing and Community Services - COVID 19 Rent Relief Program (CVRRP)
ServicePoint workflows for programs funded by COVID-19 Rent Relief funding.
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Other Housing & Outreach Programs
ServicePoint data entry handbooks for STRA, S+C, JOHS RRH/HP, CHAT, PSH, SHSF, MiM and other housing/outreach programs managed by Home Forward and the Joint Office of Homeless Services.
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ServicePoint ART/SAP Business Objects Guides
ServicePoint guides for the Advanced Reporting Tool (ART) and SAP Business Objects.
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Video Tutorials, User Forms & Technical Support
ServicePoint forms for setting up, modifying or deleting user accounts, training videos & other technical assistance.
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Transit & Parking Options for the Multnomah County ServicePoint Helpline Office
If you're planning to visit the ServicePoint Helpline offices in Downtown Portland, plan ahead to take public transportation or utilize one of the many nearby parking garages.
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TalkingPoint: Multnomah County ServicePoint Newsletter Archive
TalkingPoint issues from June 2010 forward can be found in this online archive.
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Multnomah County ServicePoint Customer Satisfaction Surveys
The Multnomah County Data Management Team conducted its first annual customer satisfaction survey in July 2013.
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Past Multnomah County ServicePoint Helpline Announcements
A list of past announcements made on the Multnomah County ServicePoint Helpline website.
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Multnomah County ServicePoint and HMIS Contacts
Contacts for ServicePoint and HMIS-related inquiries and support.
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