Multnomah County ServicePoint Handbooks & Guides
- Multnomah County ServicePoint Handbooks & Guides
- Transit & Parking Options for the Multnomah County ServicePoint Helpline Office
- TalkingPoint: Multnomah County ServicePoint Newsletter Archive
- Multnomah County ServicePoint Customer Satisfaction Surveys
- Past Multnomah County ServicePoint Helpline Announcements
ServicePoint data entry handbooks for Bienestar de la Familia programs, including Housing Stabilization Program (HSP) and Emergency Housing Assistance (EHA).
ServicePoint data entry handbooks for the Housing Stability Team (HST): County General Funds (CGF) and Housing Stability Team (HST): Emergency Housing Assistance (EHA) programs
ServicePoint data entry handbooks for Multnomah Stability Initiative (MSI) & Multnomah Stability Initiative-Family Unification Project (MSI-FUP).
ServicePoint data entry handbooks for SUN Youth Advocacy (SYA), Sexual & Gender Minority Youth Services (SGMYS) & Parent Child Development Services (PCDS).
ServicePoint data entry handbook and ART reporting guides for SUN Community Schools, P-3 & Early Kinder Transition (EKT).
ServicePoint data entry handbooks for the Homeless Youth Continuum (HYC), Youth Stability and Homeless Prevention (YSHP) & Commercially Sexually Exploited Children (CSEC).
ServicePoint data entry handbook for the Mobile Housing Team (MHT) & Coordinated Access, Family Shelter System, Shelter Diversion and other HFSC programs.
ServicePoint workflows for programs funded by COVID-19 Rent Relief funding.
ServicePoint data entry handbooks for STRA, S+C, JOHS RRH/HP, CHAT, PSH, SHSF, MiM and other housing/outreach programs managed by Home Forward and the Joint Office of Homeless Services.
ServicePoint guides for the Advanced Reporting Tool (ART) and SAP Business Objects.
ServicePoint forms for setting up, modifying or deleting user accounts, training videos & other technical assistance.
If you're planning to visit the ServicePoint Helpline offices in Downtown Portland, plan ahead to take public transportation or utilize one of the many nearby parking garages.
TalkingPoint issues from June 2010 forward can be found in this online archive.
The Multnomah County Data Management Team conducted its first annual customer satisfaction survey in July 2013.
A list of past announcements made on the Multnomah County ServicePoint Helpline website.
Contacts for ServicePoint and HMIS-related inquiries and support.