The HIV Health Services Center serves people living with HIV by providing comprehensive and compassionate medical treatment, nursing care and social services.

We also provide:

  • On-site primary health care
  • Medical case management
  • Mental health
  • Clinical pharmacist

We work in teams which include a provider, nurse, medical assistant and medical case manager. This model helps us to provide you with the best comprehensive care.


We offer both pre-scheduled and same-day appointments.

Each provider has a few same-day appointments set aside to make it easier to see your own provider for urgent issues. If they're not available, you can still see another provider.


We accept most major insurance plans or offer services on a sliding-scale fee. No one is refused service for the inability to pay. Pay your bill online»

Becoming a Patient

Call 503-988-5020 to schedule a new patient intake appointment. A case manager will ask you some questions over the phone, assign you to a medical team, and schedule your intake. We can usually see you within 2 weeks of your first call.

Your First Visit

Arrive 15 minutes early to complete paperwork. Bring proof of:

  • Residency
  • Income
  • Insurance

Your first visit is an intake appointment that consists of 3 parts:

Case Management Assessment - You'll meet with a medical case manager to assess your needs and see what referrals and assistance can be provided. They will also review your options for insurance, and help you enroll if you are eligible. They can help connect you to:

  • Housing
  • Mental health
  • Food
  • Transportation
  • Other important services

Medical History Review - You'll also meet with a nurse who will review your medical history and discuss any urgent health or medication issues.

Labs - At the end, you'll have your blood drawn.

You'll see your provider the following week to review your lab results and address any other health issues you may have.

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Sign Up for My Chart

Get online access to your medical record. Make and cancel appointments, check lab results, fill prescriptions and pay bills anytime.

Start using MyChart»

Contact Us

HIV Health Services Center
619 NW 6th Avenue, 3rd Floor
Portland, OR 97209 Map

503-988-5022 fax

Monday-Friday, 8am-5pm