Do you:
1. Need help picking a Medicare plan?
2. Want to learn more about Medicare?
3. Want to volunteer with SHIBA?
Free Medicare Help!
Meet with a local SHIBA Counselor In Person, Virtually, or by Phone
Call the ADRC Helpline to Schedule: (503) 988-3646, Option 3.
Community sites at which counselors currently hold appointments:
Capitol Hill Library 10723 SW Capitol Hwy, Portland, OR 97219
Hollywood Library 4040 NE Tillamook St, Portland, OR 97212
IRCO Senior Center 740 SE 106th Ave, Portland, OR 97216
Neighborhood House Senior Center 7688 SW Capitol Hwy, Portland, OR 97219
N/NE ADVSD Branch 5325 NE Martin Luther King Blvd Portland, OR 97211
Sellwood Library 7860 SE 13th Ave, Portland, OR 97202
Woodstock Library 6008 SE 49th Ave, Portland, OR 97206
Need help picking a Medicare plan?
Picking the right Medicare plan is individualized and we can make sure you pick a plan that meets your health needs.
We’re trained and offer free, unbiased assistance with Medicare issues.
Trained SHIBA volunteers can help Medicare beneficiaries:
- Find out if they’re eligible for benefits they are not receiving
- Compare insurance policies
- File claims
- Make appeals and complaints when necessary
- Make referrals to federal, state and county offices
- Identify potential insurance violations.
SHIBA offers one-on-one Medicare counseling. For more information please call the Aging and Disability Resource Connection (ADRC) at 503-988-3646 or email adrc@multco.us.
Want to learn more about Medicare?
Sign up for a Virtual Medicare Basics or Medicare 101 class
Oregon Guide to Medicare Insurance Plans (SHIBA)
What SHIBA can do for you?
What to expect in a meeting
Learn about our volunteer staff members' rigorous training
Want to volunteer with SHIBA?
Program Overview
Duties and Being a Volunteer
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Complete the SHIBA Volunteer Application, screening, training, and internship.
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Maintain confidentiality of client information, per Oregon SHIBA Security Plan.
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Provide individual health insurance assistance at sponsor site or in clients’ homes.
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Assess clients’ resources and health care/health insurance needs.
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Complete Client Contact forms either online or on paper.
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Refer clients to resources as needed.
Successful volunteers
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Enjoy helping others
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Are dependable, understanding, patient, and compassionate
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Communicate well
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Protect client confidentiality
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Have no conflict of interest
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Want to provide SHIBA services
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Have computer skills or are willing to learn
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Work well alone and in a team
Apply to volunteer
Apply today online or call 503-988-3646 to connect with the SHIBA volunteer coordinator.
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Partners and providers only: If you need further assistance or are unable to locate a resource, please fill out this web form.
