Patient files discovered in unlocked cabinet, but risk of privacy disclosure considered low for skin clinic patients

December 5, 2016
Multnomah County makes patient confidentiality a priority and has policies and procedures to ensure personal information is protected.

On Oct. 7, 2016 Transition Projects notified the Health Department of a situation involving the files of some people treated at the skin and wound care clinic operated by the Health Department at Bud Clark Commons between March 2014 and June 2015.

On that day, an employee of the Transition Projects Day Center, which is housed at Bud Clark Commons, discovered an unlocked file cabinet in a locked storage room that contained Health Department clinical files.

The room was in a restricted area that requires a door key fob for entry. On July 1, 2015, Central City Concern took over the clinic and County staff continued to work at the site. Health Department records continued to be stored at the site while Central City Concern established their own medical record system over several months. Once that record system was up, all of the paper medical records were to be moved to the Health Department.

Transition Projects staff found the files in the cabinet when cleaning the locked storage room.

The file cabinet contained files of 154 patients at the skin and wound clinic between March 2014 and December 2014. Each file contained a name, date of birth and Medicaid ID number if provided. No Social Security numbers were included in any of the files.

Because the files were intact when the problem was discovered, Multnomah County believes there was a low risk of any disclosure. The files were moved to a secure Multnomah County Health Department facility on the date of discovery. Patients were notified by mail of the incident.

However, if you were a patient of the skin and wound clinic at Bud Clark Commons between March 2014 and December 2014 and want more information, please  call 877-422-7676.

The Health Department sincerely regrets this incident.