Oregon Department of Human Services Workday Resources
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Multnomah County ADVSD Community Services Partner Agency Calendar.
Eligibility:
Individuals age 60 and over who need ongoing support to remain independent
Overview:
The service provides assistance in problem solving and connects the participant to resources and community support that will enhance independence. OAA Case Management does not include in-home services. This service is aligned with Older Americans Act rules.
Reporting Requirements:
- Turnaround report: Number of services per participant and participant names
- Use an ADVSD standardized OAA narration template to assess participant’s needs, record the outcome of home visit, and document contact with the participant.
- All documentation and narration must be completed in UCR
- The OAA service tab information is complete and narration of assessment and follow up steps is complete in Oregon Access (target: 90%).
- Case manager meets with participant to conduct initial home visit or face to face meeting to assess needs, then registers participant in UCR, completing all required tabs.
- Demographic data recorded in Oregon Access (target: 92%)
- Case managers must develop action plans that include participant’s goals and case manager’s activities.
- Track how many hours each case manager spends on each participant.
- Response to referrals must be made within 5 calendar days of the referral.
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