1. Please demonstrate how your business will provide the services identified in the scope
of services in a sustainable manner. What measures will you take to minimize impacts
to the environment in the delivery of your services including but not limited to the areas
listed below? Please provide specific examples, metrics, details of efforts, practices,
and/or processes.

  • Sustainable lockbox services
  • Electronic imaging and electronic notifications
  • Teleconferencing
  • Low energy use technology products
  • Sustainable banking supplies (such as biodegradable banking bags, etc).

2. Going above and beyond industry best practices, what sustainable innovations does
your business have to offer in the delivery of these services? How do these sustainable
innovations go above and beyond industry best practices? Please provide specific
details and metrics.

3. Please describe your business’s or organization’s sustainable business practices,
which could include, but are not limited to recycling measures; energy and water
conservation ; facilities, and a green cleaning policy. Please provide specific examples,
metrics, and details of practices and include copies of reports, policies or plans if

4a. Describe the programs your organization developed that were used in your
organization’s Community Reinvestment Act rating? Describe your plans to maintain
and improve your organization’s rating in the future.

4b. Describe other programs your organization have developed or participated in to
increase equitable banking and financial practices and the programs’ impact.

4c. Describe programs your organization has developed or participated in to increase
environmental and social responsibility in the banking and financial sector and the
program’s impact.