Multnomah County’s Behavioral Health Division provides mental health services. Our services are provided at no charge to adults and families.
Mental health consultants are qualified mental health professionals as defined by the State of Oregon. All licensed consultants meet the professional, ethical and continuing education requirements of their professional licensing board.
We can provide you with more information about relevant education and training upon request. All consultants work under the supervision of a clinical supervisor and a consulting psychiatrist.
Non-Discrimination
Behavioral Health staff will prohibit discrimination and ensure that everyone receiving services:
- Is treated with dignity and respect
- Receives culturally responsive services
- Receives services that are aware of, and responsive to gender differences
- Has religious freedom
You Have the Right to:
Give informed consent in writing before services start, except in a medical emergency or otherwise permitted by law.
Refuse services. If there are any serious consequences from refusing services, those will be explained verbally and in writing by the treatment provider to the person giving consent. The refusal will be documented in your mental health record.
Choose from services and supports that are consistent with your assessment and service plan. Services will be provided in the most integrated setting in the community, under conditions that are least restrictive to your liberty. They will be least intrusive to you, and provide you the most independence.
Have all services explained, including expected outcomes and possible risks.
Have a friend, family member, member representative or advocate present during appointments and other times as needed, within clinical guidelines.
Receive prior notice of transfer, unless there is a threat to health and safety that requires a transfer of services.
Report incidents of abuse or neglect without being subject to retaliation. Everyone has the right to services that are free from abuse or neglect, experimentation, or seclusion and restraint.
Make a complaint about services or supports, without being subject to retaliation. Call the Complaint Line at 503-988-8600 or any other Behavioral Health staff member.
Make a declaration for mental health treatment.
Receive information and materials in written form, or in an alternative format or language appropriate to your needs.
Access your or your child’s mental health record. A copy of the record will be made available within 5 days of the request. There is no cost.
Confidentiality. All information about you will be kept confidential, except when you give us permission through a signed release of information. Or when required to be disclosed by law.
We Are Required to Report Abuse
Behavioral Health staff are mandatory reporters of abuse. We are required to disclose information as follows when there is reason to suspect abuse.
- Abuse or neglect of a child. We report to Child Protective Services or another appropriate law enforcement agency (required by ORS 419B.010 and following sections).
- Elder abuse. We report to Protective Services as appropriate (required by OAR 411-020-0020).
- Abuse to persons who have an intellectual or developmental disability. We report to Protective Services as appropriate (required by ORS 430.755 to 430.765).
