Mental Health Resources Tool

Feeling confused about where to turn for support? Use this tool for help determining which behavioral health resource might be most appropriate to your situation. 

Kaiser Permanente (KP)

How to Get Care

No referral is needed to access behavioral health and addiction care services. Appointments can be made by calling (503-249-3434 or 1-855-632-8280), through, or through the KP app. You will be able to select whether you want an appointment for Therapy or for Psychiatric/Medication and also whether you want to make an appointment with a Kaiser provider or a provider contracted in the community. If you prefer to see a provider contracted in the community, you will be given a list of providers (with urls) that you can research and contact on your own for availability. You will want to mention that your insurance coverage is with Kaiser. 

If you are in crisis, you can get help 24/7 by calling Kaiser's crisis line (Safety Net) at 503-331-6425. This number is staffed by KP internal providers during business hours and connects to the Lines for Life service after hours. If calling after hours, your information will be provided to Kaiser so they can follow-up with you and provide further care if needed. 

About Kaiser Behavioral Health

  • Continually working to improve access to care and shorter wait times before seeing a provider
    • Most urgent appointments are seen within 48-hours and most new, initial appointments are scheduled within 14 days
  • Make behavioral health appointments online, through the KP app (new), or by telephone
  • Ability to schedule directly with contracted external partners (external provider list available when booking through KP online or in the app)
  • KP has increased their Behavioral Health provider budget and is actively recruiting to expand their network providers 
  • You may also schedule an appointment online through with a Behavioral Health Consultant (BHC). They are licensed clinicians who work as part of your primary care team. They cannot prescribe medication but can refer you to other resources. 
  • Self Care App Offerings
    • Calm - mindfulness & meditation 
    • MyStrength - cognitive-behavioral therapy (CBT) based, geared towards first responders, helpful for many others
    • Ginger - emotional support coaching
  • Wellness Coaching by Phone                   
  • Addiction Treatment
  • Behavioral Health Consultants                   
  • Health Classes and Programs
  • Most prescriptions are available by mail

First Responder Providers

Kaiser providers who specialize in treating first responders is now in a downloadable pdf. This document was last updated on 9/22/23 and will be updated as more providers are added. 

Behavioral Health First Responder Providers - Kaiser (174.96 KB)

Moda Health

How to Get Care 

No referral is needed to access behavioral health and addiction care services. Appointments can be made by calling Moda’s Behavioral Health 360 team at 833-212-5027 or emailing You can also contact any contracted provider directly. 

Moda offers Behavioral Health Champions who will bring all the support and tools you need for behavioral wellness right to you. Behavioral Health Champions can be reached at 833-212-5027 or

Behavioral Health Champions  provide concierge-level services:

  • You tell them what you need in a provider (therapy type, race/gender of therapist preferred, focus on LGBTQIA+, BIPOC, location, schedule), they find the match
  • They verify provider availability and schedule appointments
  • They provide follow-up connections to make sure you have the necessary resources and are getting the care and support  timely
  • Moda members also have the option to receive behavioral health care through Spring Health

About Moda Behavioral Health

First Responder Providers

The following providers are contracted with Moda and specialize in treating first responders:

  • Nadine Dody, MA, LPC                                                                                • Avvy Mar, PhD
    7555 Falcon Crest Dr., Suite 205, Redmond, OR                                             2929 SW Multnomah Blvd, Portland, OR 
    541-699-2915                                                                                                    503-299-4057
  • First Responder, Stephanie Conn, Psychology, PhD group practice           • It's Just Therapy, Tracy Sandor
    12725 SW Millikan Way, Suite 300, Beaverton, OR                                          2511 SW 68th Ave, Suite 100, Portland, OR
    971-250-1519                                                                                                    503-720-3276

Reminder for Moda Members: The Transition of Care Period Ended on 6/30/23 for Out-of-Network Behavioral Health Providers

988 - Improved National Mental Health Resource

When people call, text, or chat 988, they will be connected to trained counselors that are part of the existing Lifeline network. These trained counselors will listen, understand how their problems are affecting them, provide support, and connect them to resources if necessary.

Employee Assistance Program (EAP) - ComPsych

How to Get Care

All benefit eligible employees are covered under the EAP in addition to their regular health plan, or if they opt out of coverage. For telephone counseling, simply call 866-483-1493 and request telephone counseling. For 24-hour Crisis Help, call 866-483-1493 (TTY: 800 697 0353).

ComPsych (EAP) also offers access to behavioral health services. All benefit-eligible employees and members of their household can access the benefits of the EAP. The EAP provides 6 free counseling sessions per person, per issue, per year, along with other benefits. County employees can find more information on the EAP page on the Commons. The EAP is often used for shorter-term issues, does not provide medication management, and is separate from your health plan.